Showing posts with label marketing. Show all posts
Showing posts with label marketing. Show all posts

Thursday, May 24, 2012

So, You Want To Start A Music Festival?

My husband and I are both performers. I perform classical music, more or less; my husband performs popular music, more or less. Between us, we have a broad background in music and performing, and we have been involved as artists in music festivals for years and years. These experiences as participants in music festivals has more than proved to us that the last thing we would ever want to attempt is to run our own music festival.

Well, my husband had been approached by an older gentleman, one who has been a fan of his work for years. The gentleman has had the notion to mount a full-scale festival of folk music in his immediate community, and along the lines of the very kind of music that was full of vim and verve in 1958. He has been on this quest, now, for several years. Dr. ___ is a very nice man (I met him today), but he has no idea about his idea.

Dr. ___ called the other day and asked my husband to meet him prominent local venue, one that hosts a very well-known subscription series of concerts where we live. He had apparently made an appointment with the assistant to the director of the program.

“What are you doing?!” I said to my husband. “Why didn’t you just say no?”

“Well,” my husband said, vaguely.

“I think I had better come along.” I said, and set my chin, “someone needs to clarify this. You have no intention of being a presenter. This man has no idea about any of this. You are wasting your time!”

There was an hour before we had to leave to drive to the meeting. In that time, I made a list of some of the basic requirements. As a public service, I offer you that list here, for free, no consultation fee necessary. You can brew yourself a cup of coffee and mull this all over in the privacy of your own home, if you have ever had the hair-brained notion you might like to start a music festival, or otherwise present Some Really Big Event.



Preliminary Notes Toward the Building of A Music Festival

Is your concept meeting a need that is not met by any other organization or activity in the area where you want to present?

Who is your target audience, and how large is it?

Identify your resources (venues, volunteers, home stay situations, donors in-kind and financial backers).

Identify and commit members to a working board of directors.

Identify and commit a headliner with recognition among your target audience.

Is transportation and/or parking an issue?

Do you need permits from local government?

Make a preliminary budget to include all possible overhead and expenditures.

Make a preliminary monthly schedule of tasks and due dates.

Identify an opportune time of year in which to hold your event.

How many other events will be competing for audience in the same time-frame?

Start small and work your way into something larger, if the target audience is receptive.

Identify appropriate pricing for tickets.

Find existing models and learn from them.

Book your venue only once you have a business plan, seed money and a committed headliner.


***

To the meeting we went. The assistant to the director of the subscription series was a bit surprised that my husband and I showed up, and I could tell that she was wondering what we all were going to lay out for her. We introduced ourselves and sat down at a conference table.

Dr. ___ spoke first. I felt this was appropriate, as it was all due to him that we were sitting in this conference room. He verbalized his desire to start a folk music festival, suggesting that it be offered in his immediate community and, further, could the organization that administers this well-known subscription series be a resource for it?

Now, I have to confide that the reason I had taken it upon myself (unasked) to be present at this meeting was to sit in an advisory capacity. I did this because I do happen to have inside knowledge of the inner workings of music festivals, not because I have ever administered one, but because I have performed at many, and have been on the board of small arts organizations that have been involved in presenting at festivals. I have seen a lot of the pitfalls and have even fallen into the pit, through no fault of my own. I felt that I had to speak to the heart of the matter with some immediacy.

“Can you give me an idea as to the scope of what you want to do?” I began, “Are you contemplating presenting a single performance, or something more involved than this?” The assistant to the director looked over at me appreciatively—she wanted to know this, as well.

“I want to present a weekend of performances in the classic folk music genre. Well, it is nearly the end of May, now, and if we are thinking of putting something on in July—“

“Oh, dear!” I said, telegraphing alarm, “It is really impossible to organize and publicize an event that soon.” In fact, what I really thought is that the good Doctor is trying to transplant a 70-foot redwood tree from an old-growth forest into his back yard. There is no such thing as an instantly organized and publicized music festival.

“I would have to agree with that,” the assistant to the director chimed in, “A presentation of any magnitude requires at least three months advance advertising.” My husband cited examples from the many subscription series’ he had performed through, over the years.

“The subscription series that is put on by this organization,” I said, whipping out my own copy of the season mailer (bringing a smile to the face of the assistant to the director) and pushing it toward the good Doctor, “takes at least a year in advance to plan and prepare.” She nodded.

“I see. Well, perhaps we’ll have to hold off until next year, then. In the meantime, I am here to see if I can enlist the help of your organization in holding an event in the alternative location of my nearby town.”

“This organization has worked in situ very successfully. We would be reluctant to move into an alternative arena. It is difficult to see how we might benefit from an arrangement that takes us away from an infrastructure that works so well for us.” The assistant to the director was kindly, but matter-of-fact. We all nodded.

I had to direct us back to the meat of the matter, “I have to say that, just walking up the street to this building, I saw flyers and posters advertising a number of similar types of events to the one you are proposing. This whole area is actually quite rich with the kind of offering you want to make. What unique feature is going to set your event apart from all these others; what will draw people away from these other events to yours?” The assistant to the director nodded at my question; she had obviously planned to head in that direction, herself.

And that is really the crux of the matter. If you live in a location where there is very little, if any, of the opportunity you want to make available to the public, you are perhaps more likely to get an audience. But the concept still needs to be vetted against your target audience. If you live in a location where this concept is already available and abundant, then you are going to be competing with a lot of other groups for audience.

***

The conversation circled around for a bit longer, but didn’t gain any traction. We asked the Doctor why he thought that people would drive to his community for such an event, even though accessibility and parking were issues. We verbalized our concern that the style of music he wanted to present was not compatible with the image of that community. The assistant to the director did very little of the talking, as we were presenting most of the points she would have made. She did offer real examples that backed up our assertions to the good Doctor.

I looked at my watch.

“I’m afraid we have an appointment elsewhere,” I smiled and extended my hand to the assistant to the director of the subscription series, “thank you so much for taking the time to see us, today.”

“It has been very interesting speaking with you,” she smiled back at me. I had saved her some trouble.

“It has been lovely meeting you, Dr. ___,” I shook the good Doctor’s hand, “we wish you luck with your venture.”

As we drove away, my husband was frankly relieved. And so was I.

Sunday, November 21, 2010

Reflections on Social Networking by Computer: Living From Our Smallness

If you have not read it, I highly commend to you an article (in the November 2010 issue of the New York Review of Books) by Zadie Smith, entitled Generation Why? 


The article offers some review and commentary on the much discussed film The Social Network, and also includes some bit of review and context from You are not a Gadget: A Manifesto by Jerome Lanier.

Zadie Smith amazed me by putting into print a lot of the discussion I have been having (with myself in my mind, and with peers) about being part of the "Facebook Generation". The title grabbed me, first of all: why? Is all really about networking? What do we get from sharing what is often most banal of our daily existence with our list of friends?

Not much in the way of substance seems to be my answer and Smith's.

I don't ultimately think this lack of substance is horrible, but I do think that if one seeks deeper and more integral relationship with family, friends and other travelers on this grand journey of ours, the first place one can count on not finding that is on Facebook.

Once again, I can feel the outcry "Luddite! Luddite!"

Not at all, not at all. No, not so.

Here are the things I really like about Facebook: I have been able to reconnect with people I knew in High School and elsewhere. There are people that I really wanted to keep in touch with, and it was a shame that we all lost track of one another when we went off to university, got married, moved away, such and so on, etc. I love being able to see what people have done in their lives. It is marvelous to be able to "chat" with people in other parts of the world. To share recipes and jokes. Possibly the biggest plus is to get the earliest report of some critical national or international news happening from someone closest to the scene.

But, as Ms. Smith points out in her article, all this had been possible before Facebook, and is possible now through various other computer options. While Facebook is touted as being all about networking, it is really all about taking our "personal information," mostly in the form of our likes and dislikes, and forwarding this to various parsing agencies that will, over time, bombard us with offers based on them. In other words, it is not about promoting brotherhood and sisterhood, but about promoting sales.

If you are a member of Facebook, you don't have as many choices as you might think you have for controlling the your personal information, and what is available reaches a wider audience than you would imagine. You might not want to have everyone be your friend, first of all. And you might not want to have some of the quips you share with pals be shared with absolutely everyone you know and all the people they and their friends and family know. But that happens, and we have no control over it. We are at the mercy of our most unguarded moments on the internet. And it is can be hilariously laughable, such as this very funny BBC satire of Queen Elizabeth as Facebook member.

Hilarious. Laughable. Okay, now what?

The internet was invented to be a tool for the free exchange of information, but, to some extent there is nothing free about it, and what is being exchanged is our personal dignity. Why? Because all of our cute (or not so cute) little quips and quirks live on and on, even after we have departed from the internet or, indeed, the world. Zadie Smith recounts that the FB "wall" of a murdered British teen had notices from people to the deceased, as if she was still alive or would be checking her FB account from the grave.

I have not seen The Social Network, yet, and I am not sure that I particularly want to. Yes, I am sure that the portrait of Mark Zuckerberg is slanted in a particularly vile way, and I am equally sure that Zuckerberg is the kind of geek that lives from and through his computer.

There is a smallness about boiling the human brain and heart down to binary code in "if-then-else" language parsing. I have not read You Are Not A Gadget, by Lanier--but I plan to, based on what Zadie Smith has shared in her NY Review article, and what I see in an excerpt made available by the publisher through the New York Times. It is clear the book is a reminder that being is much more than the sum of parts. Here is a quote from Lanier's book: "Information systems need to have information in order to run, but information underrepresents reality."

Facebook can only ever show an extremely limited portion of our reality. It boils us down to the smallest we can be, for as many people as want to view that. This is not where revolutions will be fostered, or world peace, or very much, indeed, in the way of achievement. Marketing and sales are likely all we can expect of Facebook. And what we share there, discreet or indiscreet, will be "carried forward" into whatever fad the next computer generation cooks up, networking or otherwise.

We'll never be able to live large or deeply on Facebook. And, thankfully, we don't have to live on Facebook at all.

Wednesday, November 17, 2010

Fear and Trembling, Sold and Purchased


More and more, I think we live in what Frances Moore Lappé calls “a thin Democracy.” In her 2007 book, Getting A Grip, she demonstrates that one of the major thinning aspect of democracy is the existence of, not to mention the over-riding interest of, capitalism and free market economy. Lappé suggests that we are sold on the idea of scarcity, and that the complicit, if not leading, marketplace drives consumption by promoting fear. Lappé is not the only person to have made this observation.

In an interview with Amy Goodman on the radio program Democracy Now!, Naomi Klein, author of Shock Doctrine; the Rise of Disaster Capitalism and other books, said. 
[Milton] Friedman believed in a radical vision of society in which profit and the market drive every aspect of life, from schools to healthcare, even the army. He called for abolishing all trade protections, deregulating all prices and eviscerating government services.
These ideas have always been tremendously unpopular, and understandably so. They cause waves of unemployment, send prices soaring, and make life more precarious for millions. Unable to advance their agenda democratically, Friedman and his disciples were drawn to the power of shock… Friedman understood that just as prisoners are softened up for interrogation by the shock of their capture, massive disasters could serve to soften us up for his radical free-market crusade. He advised politicians that immediately after a crisis, they should push through all the painful policies at once, before people could regain their footing. He called this method "economic shock treatment." I call it "the shock doctrine."
Take a second look at the iconic events of our era, and behind many you will find its logic at work. This is the secret history of the free market. It wasn’t born in freedom and democracy; it was born in shock.
To return to Frances Moore Lappe:
… Private power supersedes public power—as FDR warned us seven decades ago… To pick just a few frightening examples:
* for almost six years after 9/11, the chemical industry lobby was able to resist measures needed to secure fifteen thousand chemical plants against attack.
* While five thousand Americans die annually from food-borne illnesses, the food industry is able to block mandatory recalls.
* Ex-oil lobbyist Philip Cooney was so tight with the Bush White House that he edited official reports to downplay climate change.
* Pharmaceutical lobbyists helped craft a healthcare law that forbids Medicare to negotiate drug prices—while we pay double what Europeans do for identical drugs.

The biggest product on the market today is fear. We purchase fear every day, in the form of some product marketed to protect us. Overstatement?

Think about the recent H1N1 pandemic that was forecast and, supposedly, averted by means of a vaccine. Do you remember how there was a scarcity of the vaccine? Then, suddenly, a huge flood of the vaccine hit the marketplace, but mostly right after the containment of the outbreaks. This did not stop people from purchasing the vaccine. Interesting that we had to purchase it, if we wanted it and didn't have a health plan that provided it. When I was a child, inoculations against Rubella were given to every school child by the county health department, for free. People purchased the H1N1 vaccine based on their fear, not because there was an outbreak, or even just a few reported cases, in their area.

Now, think about the new TSA (Transportation Security Administration) airport security pat downs. The fear being marketed here is terrorism. The price of your airline ticket entitles you to the indignities of an extremely invasive full-body search, that by law you must submit yourself to. The public outcry has been loud. But Homeland Security Secretary Janet Napolitano and TSA Administrator John Pistole Monday claim the new practices are necessary to protect the flying public.

Now, recall the last visit you made to your local pharmacy. Have you looked around the shelves immediately adjacent to the pharmacist’s window? What are the primary products lining those shelves? I’ll tell: hand sanitizer. The fear being marketed here is germs, viruses and bacteria that lead to sickness and possibly death. The sanitizers that are alcohol based are probably fine, unless over-used, but those that are marketed as being anti-bacterial are probably overkill. Why? Because, as a friend of mine who is an emergency room physician said, “oh, these products are good. They are so good that they take away the good stuff as well as the bad stuff.”  The human body naturally contains bacteria, yeast fungi,  and bunches of other things like protists and archaea. Details from www.wisegeek.com
Bacteria help digest complex carbohydrates which would be indigestible otherwise, promote growth of intestinal cells, repress pathogenic microbes, prevent allergies, inflammatory bowel disease, and play crucial roles in the immune system. Body flora and the body it occupies have been co-evolving for tens of millions of years. 
Is it possible that we are fiddling with the delicate balance of our immune systems when we over-use some of these products, rather than rely on soap and water as our first line of hygiene? I know octogenarians who have never received flu shots and have never used hand sanitizers. They are some of the healthiest people I have ever met.

On a website called Medical News Today, there is a “fact” page about hand sanitizer. The information for this “fact” page has been provided by Johnson & Johnson Consumer Companies the makers of Purell ®. I quote from it: 
Do you have enough PURELL(R) products available to consumers? 
We are committed to providing optimal distribution of the product to meet the increasing need and demand, particularly in areas where cases of illness outbreaks have been reported.
I find that an interesting statement, from a marketing perspective. It speaks to the issue of scarcity,  relieving potential consumer fear of not being able to obtain the product.

I do not suggest that an alcohol based hand product is a necessarily a bad thing for people, but that we have been advised to use a lot of it, and in situations where washing the hands with soap and water might be quite sufficient. This USA Today article from 2007 talks about the kind of money these products generate for their producers: 
U.S. hand sanitizer sales have grown in double digits since 2003, according to marketing data company ACNielsen. Through late 2006, sales in supermarkets and drugstores alone were up 14.4% from 2005 to $70 million, with Purell the market leader at $36.6 million. That growth built on a huge 53.5% rise in 2005, according to ACNielsen.
 What I suggest is that we need to think about what is being marketed and by whom. I think that we are steered into paying out big money to buy fear, and that there are no regulations to protect us from the fear peddlers, many of whom are big business lobbyist in Washington, D.C.

If you have not read Naomi Klein’s Shock Doctrine, I highly recommend the book.

// 

http://www.democracynow.org/2007/9/17/the_shock_doctrine_naomi_klein_on
http://www.medicalnewstoday.com/articles/148203.php
http://www.usatoday.com/money/companies/2007-01-03-santizers_x.htm
Moore Lappé, Frances. Getting A Grip. Small Planet Media Group, 2007. Pp. 13, 17.